Our focus is complete customer satisfaction. In the event, that you are displeased with the services provided, we will refund back the money(according to our refund policy), provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the product you purchase. you can reach out to us for more details about product you want to purchase

Our Policy for the cancellation and refund will be as follows:

Cancellation Policy:

We provide the option to cancel the order before the shipping. Once product is shipped Order can not be cancelled.

Return Policy: 

Once the product/s is delivered, it can not be returned. Product/s is shipped on client/customer risk, we are not liable for any damage in transport. 

Refund Policy: If a order is get cancelled before shipping, you will get a refund after deducting 3% transaction charges. If you want to cancel a order which is already shipped you will have to bear 3% transaction charge and shipping expenses. You will be provided a seprate invoice for these charges. as we use third party services for payment and shipping they charge us everytime , so we have to charge the amount. Thank you for understanding.

Refund time window: it takes 3-7days to reflect in your account. If it taking more time you can contact us on sales@myebikeshop.com